1) Bahrain (Local Delivery)

●    Service: Same-day parcel delivery within Bahrain during our operating hours.

●    Delivery Window: [Same-Day Window, e.g., 3:00 PM–10:00 PM].

●    Cut-off Time: Orders placed after [Cut-Off Time, e.g., 2:00 PM] are delivered the next day.

●    Friday Orders: Orders placed on Fridays will be delivered on Saturday.

●    Availability: Bahrain addresses only.

●    Delivery Fee: Flat rate of [BHD2]; calculated and shown at checkout.
●    Customized orders (adding names - initials ) will be delivered within one working day

2) GCC (Outside Bahrain)

Available for: Saudi Arabia, Kuwait, UAE, Oman, Qatar.
●    Estimated Delivery: [3–5] working days after dispatch.

●    Tracking: You’ll receive a tracking number/link to follow your shipment.

●    Shipping Cost: Calculated at checkout based on destination and order weight/volume.

●    Free Shipping (Optional): Free delivery on orders over [BHD 150]; otherwise standard charges apply.

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Important Notes

●    Processing Time: Please allow 12 business hours to process and hand over your order to [Shipping Partner Name].

●    Public Holidays/Peak Periods: Delivery may be delayed during public holidays or high-volume periods.

●    Address Accuracy: Please ensure your address and contact details are correct. Re-delivery due to incorrect details may incur additional fees.

●    Remote Areas (GCC): Some locations may require additional time or incur a remote area surcharge (shown at checkout).

●    Duties & Taxes (GCC): Customs duties, VAT, or import fees (if any) are the recipient’s responsibility and are not included in the item price or shipping fee.

●    Undeliverable Packages: If a package is returned to us due to failed delivery attempts, refusal, or incorrect address, we will contact you to arrange re-delivery [additional fees may apply] or a refund [minus shipping/handling, if applicable].

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Need Help?

If you have questions about shipping or need support, contact us:
●    Email: info@Rostams.com

●    WhatsApp/Phone: [+973 36677111 / WhatsApp Number]

●    Hours: [Working Days & Hours, e.g., Sat–Thu, 10:00 AM–7:00 PM]